Webroot Antivirus PDF Print E-mail

Webroot AntivirusWebroot Secure Anywhere is the latest security product for this year, with a new name too. It is more than just antivirus software; it provides protection from all malware threats that are normally dealt with by full Internet security packages.

It protects your online world from threats like spyware that is surreptitiously installed on your PC and steals your personal information. It also blocks advertising companies that install adware programs on your PC which slow down its CPU and memory.

Webroot Secure Anywhere Antivirus has been tested and approved by the leading test labs like AV-Test, Virus Bulletin, ICSA and West Coast Labs. Not many antivirus programs have been tested and approved by all the leading test labs, and this is a good achievement by Webroot.

However, most of the test results are average and not really impressive. On the AV-Test for Windows 7 performance, it scored 67% for protection, 58% for repair and 67% for usability. These results are far below other programs like BitDefender and Kaspersky who have scored over 80% in all these areas.

Key Features

Webroot SecureAnywhere Antivirus stands out from most other antivirus products, as it includes firewall functionality. This is usually kept back by vendors for their more expensive Internet security packages.

Beyond this, Webroot are quite reserved when it comes to listing the product’s features online. They refrain from the mind-bogglingly long lists favoured by certain other vendors.

The key features of SecureAnywhere Antivirus are as follows:

Multi-Layer Protection: Webroot’s product uses “several layers” of antivirus protection. While we don’t dispute this, we find the claim that this functionality is “normally reserved by competitors for premium products costing up to double the price” a little bold – you’d be hard-pressed to find a product costing twice the price!

Malicious Site Detection: This warns you if sites are suspicious before you click on them by highlighting malicious search results.

Social Network Protection: Protection for Facebook and Twitter.

Cloud Based Detection: The product uses a cloud-based anti-malware database and “doesn’t rely on old-fashioned threat signatures.”

Identity Shield: This claims to “harden” the browser when banking or shopping online.

Fast Protection: According to the promotional text, “most” scans with the product take less than one minute. Miraculously, this proved to be true during testing.

Low Memory Use: Most antivirus products now claim to use minimal memory, but Webroot cite a PassMark study saying that SecureAnywhere uses less than competitors.

All-in-all, the features list for SecureAnywhere Antivirus is fairly standard stuff, with the exception of the added firewall and a few rather bold claims. We looked forward to putting these to the test with our real-world threats.

Installation and Configuration

We were able to use the free trial of SecureAnywhere Antivirus for the purposes of reviewing it on our test machine, which ran a clean install of Windows 7 Professional. First we downloaded the trial installer. To do so, we had to provide our name and email details. After doing so, we were provided with a download link and activation key, and the same was forwarded to our email account. The download was a tiny 731Kb file. Upon running it, we were prompted for our keycode. After providing it, the main installation began, complete with a list of all the impressive things the installer was doing, which would all mean nothing at all to a technical novice! Still, we were pleased to see that a quick virus scan was included in the install process, which in total took about three minutes.

After the process had finished, we were told the product was fully configured and that we “didn’t need to do anything else.” We were impressed with the slick and easy install process. No questions were asked that would confuse novices, and the number of steps was minimal.

We were obviously keen to have a good look around the program interface, so we double-clicked the SecureAnywhere icon after closing the above window.

We were very impressed with the speed at which the program opened, and the level of status information shown on the initial screen:

Upon exploring the interface, we were surprised by the depth of functionality available, and at the same time reassured by the way that the options were all clear and well explained. We also rather liked the slider-style interface, which was distinctly iPad-esque. Already impressed with the level of configurability on offer, we clicked through to look at scheduled scan options. After being told that the program was automatically optimally configured, we were given the option to move into an even more advanced selection of options, which proved to offer some of the most detailed settings we’d ever seen in an antivirus product.

Real-Life Testing

As always. we introduced a selection of threats to our test machine by plugging in a USB key containing three different potential infections.

Sometimes, at this point, we’re pleased to see the product we’re reviewing jump to life and offer to scan the key. In this case, we saw no alerts and had the option to “open folder to view files.”

Starting with the “simplest” threat, we double-clicked the “EICAR” file, a test virus from the European Expert Group for IT Security. SecureAnywhere Antivirus immediately detected the threat, with a default option to remove it preselected.

Interestingly, upon clicking “Next” the software performed a quick secondary scan, lasting just under a minute, to check no threat remained.

Next, we moved onto DEFENDER.EXE, a fake antivirus program. Again, SecureAnywhere found it and removed it in exactly the same way.

Finally, we tried to run our fake Google Chrome installer, which contains an archived selection of malware ready for unsuspecting users to install.

Once again, the product detected and removed it, resulting in a flawless 100% score in our real-life tests. If we wanted to be pedantic, we would point out that we would have preferred a default pre-scan of our USB key, but what really matters is that the software worked perfectly against all of our test threats.

Finally, we decided to kick off a full system scan to look at CPU and memory usage. As Webroot highlight that their product is particularly good at minimising resource use, we were interested in the result of this test.

Impressively, Task Manager revealed a maximum RAM use of 15MB, with CPU use peaking at 30%. This was the best we’d seen from any product tested at the time of writing. Furthermore, the “deep scan” of our PC completed incredibly quickly.

Customer Support

As soon as we visited the Webroot website to begin investigating their products, we were offered support in the form of live chat. It’s always good to see a company keen to make contact with customers.

We went on to explore other support options after trialling the software.

We found ticket system support, office hours phone numbers in a range of countries, and an active Twitter support presence. All-in-all a great range of options.

Pros

1. Webroot Secure Anywhere includes the spyware removal feature which happens to be the best anti-spyware program in the industry

2. It has a quick scan which sweeps your PC in a few minutes and removes all threats.

3. It leverages cloud technology so its antivirus code will not take up much room on your PC.

4. Webroot has been awarded 48 VB100 certifications by Virus Bulletin and this is an outstanding achievement and shows how effective it is against virus threats.

5. Webroot provides you support via e-mail, phone and live chat support

6. It uses behavioural scanning to remove zero-day threats that are unknown and not in its database of signature threats.

Cons

1. Webroot does not provide a bootable rescue CD.

2. The test results shown in AV-Test are not very impressive, and this is why it has failed to make the top ten list of antivirus products on Top 10 Reviews

Summary

Overall, Webroot Secure Anywhere Antivirus is an average product and there are better programs you can find in the antivirus market. It has the ability though to block and remove viruses that are new and unknown. And its signature and behavioural scanning combine to provide protection from zero-day threats.